FAQs

the important details

Our most frequently asked questions that include information about our space, layouts, what's included in your venue rental, policies and logistical questions. If you think of anything else, please don’t hesitate to ask!

INDUSTRY has a flexible vendor policy so that you are able to customize your event to your liking!

Are there any In-House/Exclusive partnerships?

INDUSTRY Beverage is our in-house, customizable beverage provider, and we have to say, it’s pretty epic. We also offer planning as an optional add-on service.

What are vendor load-in and load-out times?
If you have a 24-hour rental, vendors can load in at 10AM the day of your event, and can load out until 10AM the following day. For hourly rentals, your vendors will need to load-in and out within your contracted time. Just let your Client Concierge know if you need more time.

What are the vendor’s insurance requirements?

We require proof of liability insurance, which any licensed vendor will have anyway!

what is your vendor policy?

what is INDUSTRY's capacity?

INDUSTRY can accommodate 300 guests for a seated event and much more for a cocktail style reception with limited seating.

When you book INDUSTRY, you get the venue, tables and chairs, a large dedicated and divisible client room, your very own personal Client Concierge and Beverage Manager and access to Walk Through Wednesdays every week. Our other amenities, including our photo booth, planning, and beverage service, are optional add-ons for an additional cost. Click here to see our full list of our extra services.

what is included in my rental vs. extra?

We offer flexible rental windows - anywhere from hourly, to 24 hours, to multi-day depending on your needs. Hourly rentals may not be available on prime weekend days.

24 hours? 24 Hours. If you book your rental for 24 hours, you get the venue from 10 AM the day of your event, until 10 AM the following day. Yes, you read that right. The 24-hour rental gives you more than enough time to set-up, party, and tear down.

Is there a curfew? There is no curfew. Party as long as you want but we do have to stop the service and consumption of alcohol at the locally mandated time.

Can my vendors and I come back in the morning to get our belongings? Can my vendors come back in the morning and get theirs? If you book a 24-hour rental, then yes and yes. We do suggest you appoint someone to take gifts and any personal items home the night-of.

how many hours do i get?

Our Client Concierge team will be your venue representative from the moment you book and throughout the planning process, and will be there on event day to ensure the venue functions perfectly for your event.

The Event Manager arrives once alcohol starts flowing, to ensure we have a dedicated person for facility needs.

Our Planning service is an additional fee, and is 110% worth it. Our planners give you your life back, and ensure that your event goes off perfectly. They will stay the entire evening, and handle everything from your setup and flip, to vendor logistics, to getting you down the aisle — even if your ceremony is offsite.

who will be there the day of my event?

where do my guests park?

There is a dedicated lot right outside of INDUSTRY.

when can we do the rehearsal?

Change to "You can typically rehearse the day before your event; timing depends on if we have an event that day. Please reach out to your Client Concierge.

You and your vendors will handle set-up and remove what they brought into the venue. We include clean-up (sweeping, mopping, bathrooms) in your rental. All personal or event items must be removed by the end of your rental.

If you book INDUSTRY Planning services, your planner will handle your personal items and manage all your vendor expectations.

who handles set-up and clean-up?

how should I layout my event?

Your Client Concierge/Planner will advise you on any do’s/don’ts for your floor plan.

Yes! Here is list of places to stay that are a few blocks away from INDUSTRY: Holiday Inn Indianapolis Downtown, Staybridge Suites, JW Marriott Indianapolis, Conrad Indianapolis, The Westin Indianapolis, The Alexander Hotel. For complimentary assistance with room blocks and other hotel amenities, please contact Engaged Sourcing, our preferred vendor for any hotel reservation needs.

are there any close-by hotels?

Most definitely. We offer a range of planning services to meet your planning needs from month-of to full-service and everything in between. You can learn more about our planning services here.

Who would my Planner be? We have a team of trained planners that will assist you throughout the planning process and on event day to ensure your event happens without a hitch.

What if I am not going to have my event at INDUSTRY? We love to plan and work events throughout the Indianapolis area. Just shoot us a message and we can chat about the details.

DO YOU OFFER ANY HELP WITH PLANNING?